Some of the salient features of the Direct include:

	A powerful Script Designer enables the creation and customisation of dynamic telephone questionnaires. It can also be used to create rule-driven system scripts linked to the patient record, allowing users to create Integrated Care Pathways for patient care.
	Patients and Clinicians can access the system anytime, anywhere due to the simplicity of the interface.
	Scripts and voice can be customised for individual patients.
	Voice messages can be left by and for patients and clinicians.
	Clinicians can retrieve data remotely using the text to speech function over the telephone.
	Data entered via the telephone can be validated against data in the patient record, enabling meaningful information to be relayed to patients.
	Data entered via the telephone can be logged into the patient record.
	All calls made, complete transcripts of calls and details of alerts generated are logged and available for audit.
	Forms and scripts are subject to security and access control.
	Print functionality is included, providing an interface to existing paper records.
Benefits of Excelicare Direct For Patients • Empowers patients to be involved in their    treatment • Provides 24-hour access to their    healthcare provider • Minimises inconvenience, cost and    travelling time to clinics For Clinicians • Accurate monitoring of patients • Therefore reduces load on clinics • Monitoring results for better compliance with    treatment • Improves overall outcome of treatment • Provides remote access to patient information